Privacy Policy
Welcome to Pixters!
We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website.

Effective date: 01.11.2025

NEOanalytics d.o.o. (“we”, “our”, or “us”) operates the PEAKSTERS mobile application (the “App”).
This Privacy Policy explains how we collect, use, and protect your personal data when you use our App.

1. Information We Collect
We may collect the following types of information:
Personal Information: such as name, email address, and child’s first name and age (only if provided by the parent or guardian).
Device Information: model, operating system, language settings, and crash logs.
Usage Data: interactions within the app, completed activities, feedback, and progress data.
Location (optional): only if required for regional features (e.g., language or content).
We do not collect or store sensitive data such as health records, photos, or precise GPS location without explicit consent.

2. How We Use the Information
We use your data to:
Personalize the app experience
Track training progress and generate reports
Improve the app based on usage patterns
Provide customer support
Send relevant updates or notifications (with consent)
We do not sell or rent your personal data to third parties.

3. Children’s Privacy
Our app is intended for use under the supervision of a parent or guardian. We do not knowingly collect personal information from children under 13 without verified parental consent, in accordance with COPPA and GDPR-K.
If you believe your child has provided personal data without your consent, please contact us immediately at go@peaksters.pro
and we will delete such data.

4. Data Sharing and Third Parties
We may share limited data with trusted third-party service providers only to:
Host data (e.g., cloud storage providers)
Provide analytics (e.g., Firebase Analytics, Sentry)
Deliver customer support
All providers comply with strict data protection standards.

5. Data Security
We implement industry-standard security measures to protect your information. While no system is 100% secure, we work to minimize risks through encryption, access controls, and secure servers.

6. Your Rights
You have the right to:
Access, update, or delete your personal data
Withdraw consent at any time
Request a copy of your data
To do so, please contact us at: go@peaksters.pro

7. Data Retention
We retain personal data only as long as necessary to provide the service or as required by law. You may request deletion at any time.

8. Changes to This Policy
We may update this Privacy Policy periodically. If changes are material, we will notify users through the app or via email.

9. Contact
If you have any questions about this Privacy Policy, contact us at:
NEOanalytics d.o.o.
Bled, Slovenia
Email: go@peaksters.pro
Made on
Tilda